By payday / January 17, 2020
Why Employee Onboarding is the Key to Small Business Success
Effective onboarding can make the difference between employee success or failure. Workforce management can improve the chances of turning that new hire into a big win. Workforce management solutions can even make onboarding easy.
The Complexity Of Modern Onboarding
Companies large and small are realizing that onboarding is a critical step in hiring. Companies with organized onboarding processes experience less turnover. They also enjoy higher customers satisfaction rates and product quality.
There are a lot of good reasons to establish a formal onboarding protocol. There are also a lot of areas to cover that many companies forget to include. Modern onboarding is more about long-term sustainability and less about simple orientation.
Modern onboarding includes the usual suspects such as the campus tour. Employees need to know their surroundings and how to navigate the workplace. These basics are important and go a long way to helping new employees get comfortable.
Simple orientation, though, isn’t cutting it anymore. Today’s onboarding includes everything from understanding the company’s branding to customer service protocols.
Modern organizations understand, too, that onboarding is a long-term process. Most employees will still experience an orientation meeting. Orientation is only the beginning of a lengthy process of education and adoption.
Company policy and procedures are at the root of onboarding. So are elements of routine such as payroll processing and time and attendance. Certifications and deeper company experience add layers of complexity to ongoing onboarding processes.
Onboarding is becoming complex.
Make Onboarding Easy With Workforce Management Solutions
One of the ways modern managers are dealing with onboarding complexity is software. Workforce management solutions offer easy ways to manage complex processes. Some of them automatic.
Cloud-based workforce management solutions are easy to adopt and install. They help managers automate the process of onboarding and help employees complete tasks.
Consider onboarding in these three major phases:
- Before: the time before a new hire shows up for the first day.
- During: orientation and the next two weeks.
- After: ongoing reinforcement of policies and procedures.
These three phases contain critical steps in the onboarding process. Each is important in the development of your new employee. Workforce management solutions will help you optimize these phases and improve efficacy